I can not say enough good things about this Luxury Floor Lamp. I am grateful to the other reviewers for noting that this works great. These Luxury Floor Lamp fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color.
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.
I have always wanted to get a Luxury Floor Lamp, but I never found one that met all my criteria. This Luxury Floor Lamp is wonderful. The photos do not do it justice. I ordered this online and really wanted to keep this furniture. The color is beautiful. If you ever thought about getting this Luxury Floor Lamp, do not think about it ... It's incredible!
Ordered new Luxury Floor Lamp. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Luxury Floor Lamp originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.